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Privacy Policy

Woods Climate Control Privacy PolicyLast Updated: [April 2026]At Woods Climate Control, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us—whether through our website, Facebook page, phone, email, or in person for HVAC services.This policy applies to information collected by Woods Climate Control (referred to as "we," "us," or "our").1. Information We CollectWe may collect the following types of information:

  • Personal Information you provide directly:
    Name, mailing address, email address, phone number, service address, and any details you share when requesting a quote, scheduling service, or contacting us.

  • Service-Related Information:
    Details about your HVAC system (e.g., make, model, age), home or business layout, repair history, and notes from technicians during visits.

  • Payment Information:
    Billing details (we typically process payments through secure third-party providers and do not store full credit card numbers ourselves).

  • Automatically Collected Information (if you visit our website or online forms):
    IP address, browser type, pages visited, and basic usage data. We may use cookies or similar technologies for site functionality and analytics.

We do not collect sensitive personal information (such as Social Security numbers or health data) unless absolutely necessary for a specific service, and only with your consent.2. How We Use Your InformationWe use the information we collect for the following purposes:

  • To provide and deliver HVAC services, including quotes, installations, repairs, maintenance, and emergency service.

  • To communicate with you (e.g., respond to quote requests, schedule appointments, or send service reminders).

  • To process payments and manage billing.

  • To improve our services and customer experience.

  • To send important updates, promotions, or maintenance tips (you can opt out of marketing communications at any time).

  • To comply with legal obligations or protect our rights.

3. How We Share Your InformationWe do not sell your personal information to third parties.We may share your information in limited circumstances:

  • With trusted service partners (e.g., technicians, subcontractors, or suppliers) strictly necessary to complete your HVAC work.

  • With payment processors and other service providers who help us operate our business (under strict confidentiality agreements).

  • When required by law (e.g., court order or government request).

  • In the event of a business transfer (such as a merger or acquisition).

4. Data SecurityWe take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes secure storage for service records and encrypted transmission where applicable. However, no method of transmission over the internet or electronic storage is 100% secure.5. Your Rights and Choices

  • You can request access to the personal information we hold about you.

  • You can ask us to correct, update, or delete your information (subject to legal and business requirements).

  • You can opt out of receiving marketing emails or calls by replying “STOP” or contacting us directly.

  • For website users in California or other states with privacy rights, you may have additional rights (such as the right to know or delete your data). Contact us to exercise these rights.

We will respond to valid requests as required by applicable law.6. Retention of InformationWe keep your information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.7. Children’s PrivacyOur services are not directed to children under 13. We do not knowingly collect personal information from children.8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy here with an updated “Last Updated” date.9. Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:Woods Climate Control
Phone: 269-249-6023
Email: Woodsclimatecontrol@gmail.com
By using our services or contacting us, you consent to the practices described in this Privacy Policy.

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